Terms and Conditions / Delivery and Returns


14 Day Full Money Back Guarantee

 We accept returns 14 days from the date of receipt, Full money back guaranteed.

No re-stocking fees or penalties. Certain restrictions do apply to custom orders.

If exceeded the 14 days, store credit or exchange are available as options.

All jewelry must be returned in a sale-able condition accompanied by a sales receipt.

Sized rings are subject to 15% Restocking fee:

Please check with one of our representatives before placing a custom size order other then the stock size advertised.

Returns may be directed to our NYC office:

No hassles. No hidden charges.

100% Guaranteed Satisfaction or Full Refund.


Life Time warranty

It is the aim of to be the premier choice for your fine quality diamonds and jewelry purchase.

Our merchandise has a limited lifetime warranty, and is guaranteed against defects in manufacturing and workmanship.

This warranty does not, however, apply to items subjected to excessive wear, abuse, or physical damage whether accidental or otherwise.

Upon acceptance of delivery, insurance and protection of merchandise becomes the sole responsibility of the customer, shall not be held liable for any loss, theft, or resulting damages that may subsequently occur.

If you need assistance with insurance for your diamond engagement ring or other precious jewelry feel free to contact one of our associates, we will be more than happy to assist you.


Full Trade in Value

We at Liori Diamonds also offer a full value trade-in for a lifetime. Certain restrictions may apply.
In the event that you are interested in upgrading, looking for a change, or whatever the case maybe, we may give you up to 100% of the purchase amount of your item, depending on its current condition, towards another item we sell.

Customer service is our #1 priority and we strive to be the best.

Feel free to contact us with any questions you might have regarding any of our items before or after purchasing.


Free Gift Box

Free? Yes, with Liori Diamonds we provide our clients with the best suitable gift box to place your purchased item in.

Free of charge, your Diamond Jewelry will be properly secured in an elegant gift box.

Seeking for the perfect gift box will no longer be on your list!



No Sales Tax

Liori Diamonds is located in New York state and therefore does not collect Sales tax in any other state.

Since we deliver nationwide, you will pay only for the products.

Just another way we bring value to our customers.

We do not collect tax on orders shipping outside of New York State.

Sales tax in NY State will be collected and is calculated in the shopping cart at checkout.

Currently in New York City sales tax is at 8.875% and the surrounding counties vary by zip code.

Add your items to the cart and you will be given the option to enter your zip code to see your total before you proceed to checkout information.

Who is GetFinancing? How do I apply for GetFinancing?

GetFinancing is a real time decision engine that helps consumers obtain instant financing from numerous lending sources when making a purchase online at a participating merchant’s website.

How do I apply for GetFinancing?

Add item to your cart and then proceed to check out. By Payment Method, choose GetFinancing. A pop up requesting the last four digits of your Social Security will come up. Enter the four digits and hit next. You will automatically be notified if you are approved or not.

Why does GetFinancing ask for the last 4 digits of my Social Security Number?

GetFinancing's patented state-of-the-art technology allows us to identify, verify, and refer applicants to the appropriate GetFinancing participating financing source. The only information you need to provide is name, address, and the last four digits of your social security number, that’s it! GetFinancing believes you should feel safe while making a purchase or applying for financing online.

Will this show as an inquiry on my credit report?

Yes. In order to secure financing from a lender on your behalf, GetFinancing must verify your credit information through the credit bureaus. This verification will therefore appear as an inquiry by “Emerging Payments Technology” on your credit report.

How can I get this removed from my credit report?

Credit inquiries are automatically removed after 24 months.

Do you store any personal information or my credit history?

No. We do not store any of this information. It is used only to verify your identity and credit profile at the time of application.

If you don't store my info, who does?

At the time of purchase we use your information only to verify identity and access your credit profile to find lenders who can assist you in financing your purchase. The merchant themselves may store the information that is relevant to them. If you successfully obtain credit from one of our lenders please check the privacy policy of the bank/ lender by going to their web site.

Why was my loan/credit offer not approved?

Although a high percentage of requests are approved, GetFinancing cannot guarantee approvals of all requests. Each of our lenders has their own underwriting criteria and we may not have one available to service your needs at this time. There is also a chance that information was entered incorrectly.

What was the reason, (piece of information) on my credit report which caused me to be declined?

Unfortunately due to the Privacy Laws we are not able to access this information. You can contact one of the Credit Bureaus listed on the FCRA decline letter/email you would have received stating that an offer of credit was not available to you at this time due to some issue with your current credit status or information that was not able to be confirmed. You can also contact the lender/bank directly.

How can I reapply?

You can go back to the merchant’s web store and try your transaction once again, be sure to enter all information correctly.

Why do you ask questions such as if I rent or own a home? Annual Salary? Employment Status? Last 4 digits of SSN?

Obtaining this information allows the lender to quickly make a decision within their underwriting policies and determine what amount they are able to offer you to complete your purchase.

Who are the lenders?

We work with numerous lender sources in order to service the full credit spectrum and to offer loans of all sizes to most consumers. GetFinancing participating lenders range from private lenders/banks to large financial institutions. If you qualify they may offer you an instant loan enabling you to pay for your purchase.If you chose to accept the offered loan you will have an obligation to that particular bank or lender for repayment. You will find out the name of the lender for which you have been pre-qualified when you are presented with an offer. You will then be required to agree to their Terms and Conditions as well as the Truth In Lending terms in order for the application to be processed.

What are the GetFinancing terms that I am required to agree to?

When seeking a loan or credit to make your purchase through GetFinancing, you must provide certain pieces of information and then expressly “agree” to the Terms and Conditions provided at the time of your application. This grants us the right to seek credit on your behalf. You can review these terms and conditions

How do I get in touch with my lender or bank?

You may call them at the Toll Free number provided to you in your email correspondence from the issuing lender, or you can call our customer service line at 1-800-485-2506 and we will be happy to provide the information to you.

Where do I find the Privacy Policy for GetFinancing?

You can view it at Privacy policy.

I made a purchase and used the credit/loan from one of GetFinancing’s participating lenders. Now I want to cancel/return item. What should I do?

Contact the merchant you purchased the item or service from, they will be able to better assist you. In the event that you are not able to arrive to a resolution with the merchant, you should contact the credit issuer and ask for procedures on how to start an investigation. At Liori Diamonds, the return policy is a 14 day full money back guarantee (unless otherwise stated). If you made a purchase through GetFinancing and choose to return the item, make sure it is within the 14 days of receiving the purchase. After the 14 days no returns can be made and no refunds will be credited back UNDER ANY CIRCUMSTANCES.